Frequently asked questions.
What is your return policy?
You can return any unwanted products within 14 days of receipt. A full refund will be issued as long as there are no signs of wear or damage on the ring and packaging.
Can I exchange for a different size?
Yes you definitely can. You can exchange in case the ring does not fit within 14 days of receipt for a different size of the same ring or a different ring of the same price.
Are the rings real silver?
Yes. All rings are made from sterling silver with a standard that has a minimum millesimal fineness of 925. The weight of the silver varies from ring to ring and size to size, nonetheless the ring collections accommodate for all madhabs according to the Sunnah
How long does delivery take?
Provided the ring is in stock, you will receive your Aqeeq ring 2-10 business working days. If it is not in stock or you require a special size, this can take up to 4 weeks
Does your silver tarsish?
Yes, true silver does tarnish - this is a sign of it being authentic. We include care details in each of our packages which explains how to keep your silver looking brand new for a long time.